Return and Refund Policy

✅ Return Eligibility

    • You can request a return within 7 days of receiving the item.
    • Items must be unused, unworn, and in original condition with tags and packaging.
    • Returns are only accepted for damaged, defective, or wrongly delivered items.
    • Customized products, earrings, bindis, or hygiene-related items are non-returnable.

    • 📦 How to Request a Return
    • Email us at [your email ID] within 7 days of delivery.
    • Attach clear images of the product and describe the issue.
    • Our team will review your request and guide you through the return process.

    • 🚚 Return Shipping
    • Return shipping charges will be borne by the customer (unless the item was damaged or incorrect).
    • We recommend using a trackable courier service for returning the item.

    • 💰 Refund Process
    • Once we receive and inspect the returned item, we’ll notify you of the refund status.
    • If approved, the refund will be processed to your original payment method within 5–7 working days.

    • ❌ Non-Returnable Items
    • Items worn or damaged by the customer
    • Earrings and bindis (for hygiene reasons)
    • Customized or personalized items

    • For any queries, feel free to contact us at:
      📧 shreekriti2024@gmail.com
      📞 9206155901